In case you need a refund or return, the product must be in perfect condition with its original packaging, tags and hygienic liners in place. The product cannot be damaged, laundered, worn, have stains nor have musty odors.
Returns are made subject to stock availability.
We accept returns withing 5 days of receiving your order.
All Sale items are not eligible for return nor refund.
All shipping costs for returns and exchanges will be borne by ALCATRAZ SWIMWEAR. This only applies to the first exchange.
To process your refund, we require proof of receipt or proof of purchase. Please email this to firstname.lastname@example.org.
Refunds may take between 15 to 30 business days from the date we receive your items.